NOTE : Droozy is a brand owned by BRAINFUSION 360 PVT LTD

Who we are

Our website address is: droozy.in

Introduction

Welcome to Droozy (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website droozy.in (the “Site”).

Information We Collect

We collect various types of information in connection with the services we provide, including:

  1. Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
  2. Browsing Information: We collect information about your interactions with our Site, such as your IP address, browser type, device information, pages visited, and the date and time of your visits.
  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze site usage, and provide you with personalized content and advertising.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  2. Customer Service: To provide customer support, respond to your inquiries, and resolve any issues you may have.
  3. Marketing: To send you promotional materials, newsletters, and other communications about our products, services, and offers that may interest you. You can opt-out of receiving marketing communications at any time.
  4. Site Improvement: To analyze site usage and improve our website, products, and services.
  5. Security: To protect our Site and users from fraud, abuse, and other illegal activities.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.
  2. Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  1. Access: You have the right to access the personal information we hold about you and request a copy of it.
  2. Correction: You have the right to request correction of any inaccurate or incomplete personal information.
  3. Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
  4. Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.

SHIPPING TIME

Product will be delivered with in 7 days.

Return and Refund Policy

You have the right to return any product and request a refund within 7 days after the product is delivered. The product must be in its original condition, unused, and in the original packaging. To initiate a return, please contact our customer service team with your order details. Refunds will be processed once we receive and inspect the returned product.

Security

We implement a variety of security measures to protect the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

infodroozy@gmail.com

By using our Site, you consent to our Privacy Policy.